Program Terms

1. Program Overview & Discount

• Discount:
  OpenObserve offers a 50% discount on OpenObserve's Cloud platform for the first six (6) months and a 25% discount for the following six (6) months after approval into the program, contingent upon signing a one (1) year contract.

• Discount Validity:
  Discounts are valid for their respective periods from the approval date and cannot be extended, transferred, or renewed.

• Non-Cash Value:
  Discounts have no cash value and may not be redeemed for cash, refunded, or applied to prior charges. Post-Discount Billing:

• Post-Discount Billing:
  After the discount periods conclude, standard pricing for the OpenObserve Cloud platform applies automatically unless the account is terminated prior to that date.

2. Eligibility & Application

-To qualify for the program, applicants must meet all of the following criteria at the time of application:

-Revenue: Annual Recurring Revenue (ARR) at or below $1,000,000. -Funding: Total funding raised of less than $10,000,000. -Usage: Anticipated data ingest volume greater than 100 GB per day. -Backing: Actively backed by a venture capital (VC) firm or recognized startup accelerator program.

-Single Application: Only one application per company is permitted. Multiple applications from the same company may result in disqualification. -Verification: OpenObserve reserves the right to verify eligibility and may request additional documentation to confirm company status, funding, usage patterns, or compliance. -Approval Discretion: Application approval is at OpenObserve's sole discretion, and acceptance into the program is not guaranteed.

3. Acceptable Use & Compliance

• Authorized Use Only:
  Discounts must be applied solely to the Participant's internal business use of the OpenObserve Cloud platform in accordance with OpenObserve's Terms of Service.

• Prohibited Activity:
  Unauthorized use, abuse, resale, or misrepresentation in connection with the program will result in immediate termination of participation and potential account suspension.

• Compliance:
  Participants are responsible for ensuring compliance with all applicable laws, regulations, and data protection requirements.

4. Program Changes & Termination

• Modification Rights:
  OpenObserve reserves the right to modify, suspend, or terminate the program at any time with thirty (30) days' notice.

5. Limitation of Liability

• The program and discounts are provided "as is", without warranties of any kind.
• OpenObserve shall not be liable for any indirect or incidental damages arising from participation in the program.