Question 1

Does OpenObserve offer a free trial?

Accepted Answer

Yes, OpenObserve Cloud offers a 14-day free trial with Pay As You Go pricing. For self-hosted deployments, the Open Source edition is free forever, and the Enterprise edition is free for up to 200 GB of ingestion per day.

Question 2

What are the available pricing plans?

Accepted Answer

OpenObserve offers flexible pricing options: Cloud - Pay As You Go: Simple usage-based pricing with 14-day free trial. Pay only for ingestion, queries, pipelines, and monitoring features you use. Cloud - Enterprise: Premium support, deployment flexibility, architecture reviews, and volume discounts. Self-Hosted - Open Source: Free forever with full observability stack and community support. Self-Hosted - Enterprise: Free for up to 200 GB/day with advanced features like SSO, RBAC, and extended retention.

Question 3

How is pricing calculated?

Accepted Answer

For Cloud Pay As You Go, pricing is based on actual usage: data ingestion ($0.50 per GB), queries ($0.01 per GB), pipeline processing ($0.20 per GB), and monitoring features like RUM and Session Replay. Additional retention beyond 15 days costs $0.10 per 30 days per GB. There are no user limits or dashboard restrictions.

Question 4

Are there any usage limits?

Accepted Answer

With Cloud Pay As You Go, there are no hard limits - you simply pay for what you use. The self-hosted Enterprise edition is free for up to 200 GB of ingestion per day. For higher volumes or specific requirements, contact our sales team for Enterprise Cloud options.

Question 5

How does the free trial work?

Accepted Answer

Cloud Pay As You Go includes a 14-day free trial where you can test all features without payment. After the trial, you'll only be charged for your actual usage. For self-hosted deployments, you can download and use the Open Source edition immediately, or try Enterprise features free for up to 200 GB/day.

Question 6

Can I switch between Cloud and Self-Hosted?

Accepted Answer

Yes, you can migrate between Cloud and Self-Hosted deployments. Cloud offers hassle-free managed infrastructure, while Self-Hosted gives you complete control. Our team can help with migration planning and data transfer if needed.

Question 7

Does OpenObserve offer usage-based billing?

Accepted Answer

Yes, OpenObserve supports usage-based billing, which means you only pay for the data you ingest and store. This helps optimize cost for varying workloads.

Question 8

Are there discounts for startups or non-profits?

Accepted Answer

OpenObserve offers discounts for eligible startups, educational institutions, and non-profit organizations. You can contact the sales team to apply for special pricing.

Finally, pricing you can actually understand

Pay As You Go

Enterprise